Customers purchasing travel services through any American Express
Travel Network location in the world are covered by the Worldwide
Customer Care Promise: Every American Express Network office
will provide certain services, free of office fees, to American
Express travel customers at destination.
The Worldwide Customer Care Promise positions American Express
as a powerful organization worldwide, allowing you to attract
new customers with the promise of global servicing. Inbound
Worldwide Customer Care customers are new customers for you
and an opportunity for you to cross-sell your other products.
With Worldwide Customer Care, your customers will travel with
the comfort of knowing that there is local, personal assistance
available to them almost anywhere they go.
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The Worldwide Customer Care promise is the next best thing
to escorting your customers personally. |
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“With Worldwide Customer Care, we can promise our customers
that they will receive the same quality service and support
from American Express wherever they travel. It is a valuable
benefit that we emphasize when talking to customers. It helps
us close the sale every time!”
Ngaim Foon
Mayflower Tours
Kuala Lumpur, Malaysia |
