Explore our unique
approach and find out how we can help you leverage more opportunities,
achieve more profits and get an edge on the competition.
Across the world
people recognise the American Express brand as standing for
superior customer service. You'll be provided with the consulting
and tools necessary to market the brand effectively. These
include marketing templates, signage and optional interior
office design.
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The American Express
brand is one of the most recognized in the world, renowned
for offering security, reliability, trust and financial stability
worldwide. Displaying the American Express name and logo along
with your own reinforces that you represent all of these qualities
with a commitment to your local economy. And, you keep the
name and identity you've worked so hard to build while profiting
from your association with a globally renowned travel brand.
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American Express
invests substantially in global marketing to build and support
the brand. To help you leverage that strength, we have developed
a set of Brand Guidelines and consumer marketing tools for
your use.
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Through our extensive
Quality Program, you can deliver the level of service customers
have come to expect from American Express. The American Express
Quality Programme helps you ensure your office is ahead of
the competition when it comes to providing superior customer
service. This program includes comprehensive training, tracking
and reward and recognition tools.
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The global network
of over 1,700 locations in more than 130 countries helps ensure
that your customers receive high levels of service while abroad.
This service commitment can give your customers peace of mind,
while travelling at home or overseas. You can also benefit
from referrals between network members. It's superior customer
service at home and abroad that keeps customers coming back.
To learn more about our Worldwide Customer Care Promise.
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We provide training
for owners and managers. This includes access to an American
Express orientation course, human resource management, marketing,
professional development and selling skills. Effective training
helps your business by creating a more efficient office, better
customer service and improved employee retention.
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