Throughout the world,
the American Express Company is respected by customers and corporations
for our quality and integrity.
American Express provides a wide range of world class travel,
financial and card services to help individuals and businesses
“do more.”
Since the company was founded in 1850, American Express has
continuously been associated with travel. American Express issued
the world’s first travellers cheques and has since set the pace
for the travel and financial services industries.
As one of the world’s largest travel agencies with sales of
over $19 Billion (USD), American Express is able to successfully
leverage its impressive relationships with travel suppliers.
The result is a superior portfolio of products and services
that we offer to our customers worldwide.
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There is tremendous equity in American Express’ heritage
of travel, global coverage and membership which attracts
a success oriented, discerning clientele that both recognises
and values our commitment to service. It is this customer
orientation, along with American Express’ near universal
recognition, which ultimately distinguishes American Express
from its competitors. |
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There are more than 41
million American Express Cardmembers, and even more customers
of our other businesses. Our customers generally spend more,
travel more, and are more fiscally responsible than average
consumers. They expect the best in products and services from
American Express.
We consistently deliver on that demand and in return, we have
some of the most loyal customers in the world.
Blue Box Values
All American Express activities and decisions must be based
on, and guided by, these values.
- Placing the interests of
Clients and Customers first.
- A continuous quest for Quality
in everything we do.
- Treating our people with
respect and dignity.
- Conduct that reflects the
highest standards of integrity.
- Teamwork, from the smallest
unit to the enterprise as a whole.
- Being good citizens in the
communities in which we live and work.
To the extent that we act according
to these values, we believe we will provide outstanding service
to our clients and customers, earn a leadership position in
our businesses and provide superior return to our shareholders.
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